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How 3xx x Handles Your Personal Information

Your account data, payment details, and device activity stay under your control at 3xx x. This policy explains what we collect, why we collect it, and how you can ask us to change or remove it — with access always depending on your local…

Data you controlbKash, Nagad, Rocket payment privacyRequest access anytimeBangladesh-region policy
3xx x How 3xx x Handles Your Personal Information
DATA SECURITY STANDARDS

How We Protect and Manage Your Data

Account security at 3xx x runs through a few concrete layers. OTP verification on login means your account cannot be accessed from a new device without a code sent directly to your registered number. Payment data for bKash, Nagad, and Rocket transactions is never stored as a raw wallet PIN on our side — we only keep the transaction reference and the amount. We review data retention regularly and remove records that no longer serve a legitimate purpose. If you believe something is wrong with your stored data, you can raise a correction request through support and we will investigate within a reasonable period.

OTP Login Verification Every new device login triggers an OTP to your registered number. This stops unauthorised access even if someone else has your password, keeping your account and wallet history private.
Payment Data Handling bKash, Nagad, and Rocket transaction references are logged for account records only. Raw wallet credentials or PINs are never stored on our platform — the payment apps handle those directly.
Cookie and Session Control Session cookies keep your lobby state between pages on mobile and desktop. You can clear them through your phone browser settings or the platform's cookie preference panel without losing your account data.
Data Correction Requests If your stored name, contact detail, or payment record looks wrong, submit a correction request via support. We check against your verification documents and update within the applicable regional timeframe.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about the data we hold on your account — or you want to request a correction, deletion, or full export — our support team handles privacy requests directly. You can reach us through live chat inside the platform, by email at the address shown in your account settings, or through the help centre. We aim to respond to all data-related requests within the timeframe required by the rules applicable to your region.

Team online

Live Chat

Open the chat icon from any page on 3xx x. Available for account and privacy questions — no need to navigate away from the platform.

Email Support

Send your data request to the email address listed under account settings. Attach your account ID so we can locate your records without delay.

Help Centre

The help centre covers account data, cookie settings, and how to submit a formal privacy request. Filter by the privacy category to find the right form.

Privacy Policy Questions Answered

Common questions about how 3xx x handles your personal data, what rights you have, and how to act on them.

We collect your name, contact details, and payment method on registration. If you use bKash, Nagad, or Rocket, we log transaction references. Device type and session data are also recorded to keep your account secure.

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete a transaction, and with infrastructure providers under confidentiality agreements.

Retention periods depend on applicable local law and the region you access the service from. We cannot state a single fixed period, but we review stored records regularly and remove those no longer needed.

Yes. Submit a data access or deletion request through live chat or the email address in your account settings. Include your account ID. We handle requests within the timeframe required under your applicable regional rules.

Cookies and local storage remember your session so returning to the lobby on mobile does not require logging in each time. You can clear or block these through your browser or phone settings at any time without losing your account.

Access to 3xx x and the scope of applicable data rights depends on your local law and eligible region. If you are accessing from Bangladesh, please check whether use of this platform is permitted under the laws that apply to you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.